Terms of use

The terms and conditions which apply to TheCassetto.com website are set out below in this document.

  1. Definitions

    In these terms:- Cassetto, TheCassetto.com, we, our, us means Cassetto; You, your, or the customer means the person or firm or limited company or other entity visiting and/or using this website.

  2. Notice

    By entering this website and/or placing an order, you agree unconditionally and irrevocably to be bound by the terms and conditions set out below. If you do not agree to these terms and conditions you may not use or access the website TheCassetto.com.

    Cassetto has taken reasonable endeavours to ensure that all details, descriptions, and prices of products appearing on TheCassetto.com are correct at the time displayed. The images and colours shown may vary according to the monitor being used by you. We do not guarantee that the colour of any item shown or displayed is accurate. All sizes given are approximate sizes. The content of our website may contain inaccuracies or typographical errors.

  3. Disclaimer and exclusion of liability

    We give no warranty or representation, express or implied,

    1. that the goods displayed for sale are reasonably fit for any particular purpose, or are of reasonable merchantable quality;

    2. that all applicable laws have been complied with;

    3. that our website is compatible for use with your equipment, software, hardware or telecommunications system;

    4. as to the completeness, truth, reliability, or accuracy of any statement or content on our website;

    5. that we have not infringed the rights of any third party.

    Any reliance you place on the use of such information or the information itself is entirely at your own risk.

    In no event shall we be liable for any loss or damage suffered by you including without limitation any indirect or consequential loss howsoever arising out of or in connection with the use of this website.

    Should any claim be made against us in respect of the sale of any item or product, you agree our liability shall be restricted to, and shall not exceed, the purchase price paid by you for the item or product purchased by you.

  4. Right to Vary

    We reserve the right at all times to make improvements to our website and to vary or change these terms and conditions or the content of our website as we determine in our sole and absolute discretion. By using TheCassetto.com after any such variation or change you agree unconditionally and irrevocably to be bound by the terms and conditions as varied or changed. We may modify or withdraw items or products previously for sale on TheCassetto.com with or without notice to you. We shall not be liable to you or any third party for any changes to or withdrawal of items or products for sale on TheCassetto.com. In addition we may withdraw or amend the descriptions of any items or products for sale at any time. Your continued use of TheCassetto.com following such changes shall be deemed to be your acceptance of such change.

  5. Payment Methods

    You must pay us the full price of the items or products ordered by you at the time you place that order. Delivery will not be effected by us until we have received payment from you or from a third party on your behalf in full and in cleared funds for all items or products ordered by you.

    If an item you wish to buy is sold out, please email customercare@TheCassetto.com for stock availability. If we do not have an item or product ordered by you we may offer you an alternative item or product. If that occurs, you may accept the alternative item or product, or cancel your original order, or proceed with your order excluding the item or product which is not in stock. If we owe you any money as a result of this occurring we shall refund you as soon as is reasonably practicable, but in any event no later than 28 days from the date on which your order was received by us.

    We only accept payment in Pounds Sterling (£GBP). If payment is made with a foreign currency denominated account, the amount will still be taken in Pounds Sterling (£GBP) at the conversion rate that is applied by the relevant payment scheme at the time of processing the order. Any information provided by us regarding exchange rates of currency is approximate only and may vary from time to time.

    All bank charges or commissions relating to any payment made by you must be borne and met by you, irrespective of the method of payment you use.

    All payments due to us must be made by you without retention, set off, deduction, or counterclaim, all which rights are expressly waived and discharged by you.

    We accept all major credit cards.

  6. Privacy Policy

    TheCassetto.com complies with the General Data Protection Regulation ((EU) 2016/679) (GDPR) and its obligations. This is further detailed in our separate Privacy Notice located on our website.

  7. Conditions for Placing an Order

    Orders are processed using a valid credit/debit card which may be subject to validation checks and authorisations by the card issuer. If the card issuer does not for any reason authorise payment, we will not be liable for any delay or non-delivery. All prices are inclusive of V.A.T in the UK at the current rate.

    When you order an item or product from TheCassetto.com you agree unconditionally and irrevocably to buy it for the price stated. You place the order for your items by e-mail by pressing the ‘confirm order’ button at the end of the checkout process. We will send you an order acknowledgment by e-mail detailing the items or products you have ordered. This is not to be deemed or construed as an acceptance of your order. It is simply part of the order process that we follow. If we are unable to fulfil your order we will contact you by e-mail advising you about this. When your product is shipped we will send a dispatch confirmation by e-mail.

    When ordering and purchasing your items all details you provide must be accurate, true, current and complete in all respects. The credit/ debit card you are using must be your own and there must be sufficient funds in your account to cover the payment for your order(s). Anyone providing an incorrect or fictitious order will be reported to the relevant authorities and may be prosecuted.

    All customers must be over 18 years old.

    We retain the title to and legal ownership of all items and products until full payment has been made and received by us in cleared funds.

    If any payment is refunded to you, we will regain title to and legal ownership of the items and products on the date the refund is paid.

    Non acceptance of an order may be the result of the following:

    -The product you ordered being unavailable from stock.

    -Our inability to obtain authorisation of the payment.

    -A product description or pricing error.

  8. Copyright and Trademarks

    All content available on this site, including and not limited to text, graphics, logos, button, icons, images, video clips, data compilations and software and the compilation thereof (the content) are the sole beneficial property of Cassetto, and is protected by UK and international copyright laws, and as such may not be copied or reproduced or modified or published or distributed or displayed or exploited in any form whatsoever without our express prior consent in writing

  9. Statutory Rights

    Nothing contained in any of these terms and conditions shall affect or restrict your statutory rights.

  10. Indemnity

    You undertake to indemnify us and keep us indemnified for all loss or damages we may suffer or incur as a consequence of the wrongful use by you or anyone using your computer of our website, or as a consequence of your infringement of our intellectual property rights.

  11. Rights of third parties

    Nothing in these terms and conditions and nothing on our website shall confer upon any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.

  12. Severability

    If any of these terms and conditions or any part thereof is deemed to be or considered to be unenforceable or void or illegal the remaining terms and conditions shall remain in full force and effect and you agree the offending provision may be varied or amended by deletion or addition to enable it to take effect and be enforceable.

  13. No Waiver

    No waiver or delay by us in enforcing any right or remedy available to us shall be deemed to be a waiver of any other right or remedy available to us. 

  14. Force Majeure

    We shall have no liability for any failure or omission on our part due to matters beyond our control including without limitation Acts of God, natural disasters, fires, floods, strikes , lockouts, or industrial action.

  15. Governing Law

    The contract between you and us shall be governed by and construed in accordance with English Law. The United Nations Convention on Contracts for the International Sale of Goods is hereby expressly excluded with your agreement.